Data Deletion Request
At Couponut, we respect your privacy and your right to control your personal data. This page explains how you can request the deletion of your personal data from our systems.
Your Data Rights
- Right to know what personal information we collect and process
- Right to access your personal information
- Right to delete your personal information
- Right to correct inaccurate information
- Right to opt-out of data sharing
- Right to withdraw consent
How to Request Data Deletion
- Email Request
Send an email to [email protected] with the subject line “Data Deletion Request” and include the following information:
- Your full name
- The email address associated with your account
- Your user ID (if available)
- Reason for deletion (optional)
- Account Settings
If you're logged in, you can request data deletion through your account settings:
- Go to your profile settings
- Click on “Privacy Settings”
- Select “Request Data Deletion”
- Follow the confirmation steps
- Social Login Data
If you used social login (Google, Facebook), you can also:
- Remove Couponut from your social account settings
- Request deletion through our email process
- Contact the respective social platform's support
What Data Will Be Deleted
- Account information and profile data
- Login credentials and authentication data
- Saved preferences and settings
- Coupon and deal history
- Social login connections
- Communication preferences
Deletion Process
- Request Submission
Once you submit your request, you'll receive a confirmation email with a unique deletion code.
- Processing Time
We process deletion requests within 30 days. During this time, your account will be deactivated.
- Confirmation
You'll receive a final confirmation once the deletion is complete.
Data Retention
Please note that some information may be retained for legal or business purposes, such as:
- Transaction records required for tax purposes
- Information required to comply with legal obligations
- Anonymized data used for analytics
- Records of your deletion request
Important Notes
- Deletion is permanent and cannot be undone
- You may need to create a new account if you wish to use our services again
- Some data may be retained for legal compliance
- Deletion requests may take up to 30 days to process
Contact Us
Privacy Team
Email: [email protected]
Response Time: Within 48 hours
For urgent matters, please include “URGENT” in your email subject line.